PRIVACY POLICY

Diamond Residential

Effective Date: April 9, 2026

At Diamond Residential, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, physical address, and payment details.

Service Information: Property details necessary to provide window cleaning, roofing, gutter cleaning, pressure washing, or related services.

Technical Information: IP address, browser type, and data collected through cookies for website analytics.

2. How We Use Your Information

We use your information to schedule and provide our services, including window cleaning, roofing, and exterior cleaning. We also use it to process payments, send invoices, and communicate with you regarding appointments, promotions, or service updates. Additionally, your information helps us improve our website and overall customer experience.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with trusted third-party vendors who help us operate our business, such as payment processors and scheduling software providers. We may also share information with legal authorities if required to do so by law.

4. Cookies & Tracking

Our website may use cookies to improve user experience, track site usage, and provide relevant advertising. You can choose to disable cookies through your browser settings if you prefer.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to safeguard your data.

6. Your Rights

You have the right to request access to the personal information we hold about you, as well as request corrections or deletion of your data. To make a request, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Diamond Residential

Email: andrew@diamondresidential.co

Phone: +1 (919) 600-1277